The September 2017 issue of Consumer Reports just hit the store shelves and this month’s magazine includes consumer reviews and satisfaction ratings for three year old vehicles.
You hear a lot of TV commercials from FORD, Chevy, etc talking about “initial quality” awards that they won. What does “initial quality” really mean? Does it mean that they know how to build a car and initially it’s put together properly and functions as it should? I think that’s exactly what it means and probably no manufacturer should get an award for doing what they’re supposed to do…like manufacturing a vehicle. That’s what they’re paid to do.
That’s why I like to find articles and reviews from folks who have owned their vehicle for a few years and have gotten to feel the car out on every kind of road, in every kind of situation and then talk a bit about the highs and lows of their experience.
Consumer reports says “Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.”
Anyhow, that’s the kind of data they put together this month and this is what they had to say about the 2014 Cayenne:
The midsized Cayenne is one of the sportiest, most agile SUVs on the market. While the base V6 provides good power, the V8 engine delivers even more. The eight-speed automatic is super-smooth. The ride is supple and steady. The seats are comfortable, and the cargo area is roomy enough. Interior fit and finish is impeccable.
Road Test Results:
The Cayenne packs genuine Porsche DNA into its driving characteristics with communicative steering and responsive brakes that feel direct and precise. Even when it’s asked to carve its way around a racetrack, the Cayenne remains in its element.
And yet, it’s also a luxurious and functional SUV with ample passenger and cargo room. The ride is supple and steady when cruising on a highway. A quiet cabin and superbly comfortable seats ensure you’ll reach your destination fresh and fatigue-free. Interior materials and fit and finish are impeccable and in good taste with genuine wood, leather and chrome. A handy touchscreen interfaces with the audio, phone and navigation functions.
The owner reviews are outstanding and that’s why the cayenne beat out the other competitors in it’s class, including the Lexus RX, Lexus GX, Lexus LX, MDX, Touareg, q7, QX80, QX60, Escalade and more.